ajoselotPrivacy Policy

What Data We Collect on ajoselot

We collect your email address and password during ajoselot account creation. During identity verification, we require government-issued identification (ID card, passport), your full name, date of birth, residential address, and contact phone number. We collect these details to ensure your account is registered in your own name and to comply with Know Your Customer (KYC) regulations in supported regions across Jakarta, Surabaya, Bandung, and Medan.

When you deposit funds on ajoselot, we collect payment method information linked to your verified identity. If you use DANA, e-wallet, or mobile banking, we record transaction amounts and timestamps. Bank transfers through local payment, online payment, e-wallet, or mobile banking similarly generate transaction records tied to your ajoselot account. We collect data about your sportsbook predictions—fixture selections, odds at confirmation, settlement outcomes—your live-dealer table participation, slot game engagement, and esports market activity. We also collect your IP address, browser type, and device information to monitor for fraudulent access and to improve platform stability.

How We Use Your Data on ajoselot

We use your ajoselot data to maintain your account, process deposits and withdrawals, verify compliance with local jurisdiction regulations, and investigate fraud. Your transaction data feeds into anti-money-laundering (AML) systems to detect suspicious patterns. Your engagement data—predictions placed, games played, betting patterns—helps us understand platform usage and detect collusion or automated betting violations. We use your contact information to send you account notifications, settlement confirmations, and withdrawal status updates.

We may contact you via email or SMS during major tournament events such as Idul Fitri holiday breaks, Piala AFF tournament phases, or Champions League knockout rounds to inform you of market availability changes or maintenance windows. We analyse aggregated ajoselot data—never tied to individual identities—to improve our sportsbook markets, live-dealer table offerings, and slot game variety. We do not use your personal information for marketing purposes beyond ajoselot service notifications.

We at ajoselot protect your personal information as a core commitment to account security and regulatory compliance across all supported Indonesian jurisdictions.

Data Security and Encryption on ajoselot

Our ajoselot infrastructure uses HTTPS encryption for all data transmitted between your device and our servers. Your password is hashed and salted during storage so we never retain your plaintext credentials. We restrict access to personal data to staff members whose roles require it—customer support agents handling withdrawal requests, compliance officers reviewing KYC documentation, and technical administrators maintaining system security. We conduct periodic security audits and penetration testing to identify vulnerabilities before they can be exploited.

Third-Party Processors and Data Sharing

We share ajoselot account data with third parties only to fulfil account functions. Payment processors handling local payment, online payment, e-wallet, mobile banking, local payment, online payment, and bank transfers through e-wallet, mobile banking, local payment, and online payment receive your transaction details and verified identity information to complete deposits and withdrawals. These processors operate under their own privacy policies and are contractually bound to protect your data. We do not share your personal information with marketing partners, data brokers, or affiliate networks.

Our ajoselot servers may be physically located outside your jurisdiction in data centres operated by trusted cloud infrastructure providers. These facilities maintain the same encryption and access controls as our primary systems. We share aggregate engagement data—never individual identity information—with our ajoselot analytics team to track platform performance and user behaviour patterns. Law enforcement or regulatory authorities may request specific user data through legal channels; we comply with lawful disclosure requests subject to local jurisdiction requirements.

Your Rights on ajoselot

You retain the right to access all personal data ajoselot holds about your account. You may request a complete data export through our support team, which will deliver your information in a portable, machine-readable format within 14 days of your request. You may request correction of inaccurate information—for example, if your residential address has changed or your contact details are outdated. We update ajoselot records promptly upon verification of new information.

You may request deletion of your ajoselot account and associated personal data, subject to our retention obligations for regulatory compliance. Transaction records and identity verification documents must remain on file for seven years following your final withdrawal to meet anti-money-laundering requirements. However, we will delete your email address, password, and non-essential contact information upon account closure. You may object to specific uses of your data—for instance, opting out of non-critical notifications—by adjusting your account settings or contacting our support team.

Cookies and Tracking Technologies

Our ajoselot website uses cookies to maintain your login session and to remember your account preferences. Session cookies expire when you close your browser. Persistent cookies remain on your device and allow ajoselot to recognise you on return visits. We use analytics cookies to track page navigation, feature usage, and platform performance—this data helps us identify technical issues and improve user experience. We do not use cookies for third-party advertising or cross-site tracking.

You may disable cookies through your browser settings, though this may reduce ajoselot functionality. Disabling cookies will require you to log in each time you visit, and some features may not operate correctly. We respect your cookie preferences and do not require you to accept non-essential cookies to use ajoselot's core sportsbook, live-dealer, or slot gaming functions.

Policy Updates and Contact Information

We at ajoselot may update this privacy policy to reflect changes in data protection regulations, our platform practices, or payment processor requirements. We will notify you of material changes via email to your ajoselot account address. Continued use of ajoselot following policy updates constitutes your acceptance of the revised terms. If you have questions about how ajoselot handles your personal information, you may contact our support team through live chat, email, or in-app messaging. Our team responds to privacy enquiries within 5 business days and will help clarify our data practices and your rights.

Your privacy on ajoselot remains protected under the terms set out in this policy and under applicable Indonesian data protection regulations. We are committed to transparent, secure data handling across all ajoselot account functions, payment processing, and customer support interactions.